User Experience Research for SaaS
Conducted UX research to enhance a SaaS product's usability.
Sectors:
Software
Services
Capabilities:
Training
Implementation
Strategy
Project Overview
This case study highlights user experience research conducted for a SaaS product to identify pain points and improve usability.
Challenges
Understanding user behavior and preferences was crucial for product development.
Solutions
We conducted user interviews, surveys, and usability testing to gather insights and inform design decisions.