User Experience Research for SaaS

Conducted UX research to enhance a SaaS product's usability.
Sectors :
Software
Services
Capabilities :
Training
Implementation
Strategy

Client

Tech Solutions Ltd.

Date

Oct 2023

Role

UX Researcher

Project Overview

This case study highlights user experience research conducted for a SaaS product to identify pain points and improve usability.

Challenges

Understanding user behavior and preferences was crucial for product development.

Solutions

We conducted user interviews, surveys, and usability testing to gather insights and inform design decisions.

Training
Implementation
Strategy